Pinnacle Dynamics

Automation and Development

PRIVACY POLICY

V1 – 10 June 2018

Introduction

Pinnacle Dynamics recognize the importance of protecting the personal information provided to us through our various Platforms, and the responsibility we have to manage the information with the utmost care.

This Privacy Policy outlines the types of Personal Information that we collect, the purposes for which we may use your Personal Information, as well as the measures we take to ensure that your information remains safe.

Personal Information

The personal information provided to or gathered by Pinnacle Dynamics’s platforms is stored and managed by us for the specific purpose of our respective clients.

Interpretation and Definitions

Throughout this Privacy Policy the terms “Pinnacle Dynamics”, PinDyn, “we”, “our” and/or “us” shall refer to Pinnacle Dynamics (PTY) LTD, Registration Number: 2017/380066/07. In this Privacy Policy the terms “you” and/or “your” refers to the Data Subject.

Words that are defined in the Protection of Personal Information Act No.4 of 2013 (“POPI”) but are not defined in this Privacy Policy will bear the same meaning as in POPI. For ease of reading, such terms have been capitalized in this Privacy Policy.

What are “Platforms”

Pinnacle Dynamics designs highly focused electronic marketing campaigns on behalf of our clients. For this purpose we use various social media applications (e.g. Facebook) to direct potential customers to one of our specifically designed conversion web pages, landing pages or e-commerce sites. These are collectively referred to as “Platforms”.

What is “Data Subject”?

The Data Subject usually represents the person whose information is entered and stored. When you enter your information into one of our Platforms, the information is only available to that specific client on behalf of which we operate the respective Platform.

What And Who Is A Responsible Party?

Pinnacle Dynamics is a responsible party and determines the means and purpose for which your Data is to be processed.

What Is Your Personal Information (Your “Data”)?

Your Personal Information includes any information by which you can be identified, such as your name and contact information, demographics, gender, marital status, age, language, identity number, passport number, date of birth, preferred communication methods, bank details and credit card details etc.

What Data Do We Collect From/About You?

The information we collect depends on the specific purpose of the campaign and the client but generally includes your name and contact details as well as the channel through which you entered into the campaign. We collect this Data when you register on any of our Platforms or fill out a form.

INFORMATION WE MAY COLLECT FROM YOU

1. information that you provide by filling in forms on our affiliated websites. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site;
2. if you contact us, we may keep a record of that correspondence;
3. if you complete surveys that we use for research purposes (although for the avoidance of doubt you do not have to respond to such surveys), the information which you provide in response to that survey;
4. details of transactions you carry out through our site and of the fulfillment of your orders; and
5. details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

By providing your Data to us, you are consenting to us using it as provided for in our Privacy Policy.

How do we collect data?

Pinnacle Dynamics may collect Data:

• directly from you on one of our Platforms
• indirectly from our existing clients for the purpose set out by the client.

How Do We Protect Your Data?

Our Platforms are built on modern frameworks using the best applicable security mechanisms available. We take all appropriate steps to prevent any unauthorized access to your Data.

Where there are reasonable grounds to believe that your Data has been accessed or acquired by any unauthorized person, we will as soon as possible after becoming aware of such unauthorized access, notify you and the Information Regulator which is appointed in terms of POPI. We will delay notifying you of the unauthorized access or acquisition of your Data if a public body responsible for detection, prevention or investigation of offenses or the Information Regulator informs us that notifying you will impede a criminal investigation.

How Do We Process Your Data?

We use your Data to provide the services you request from the specific Platform on which the data was entered. Examples may be to make a reservation at the marketed establishment or to purchase a product(s).

We also use the Data to, with your express consent, market-related services or products to you in the future.

Other than set out in this Privacy Policy, we shall not share your Data with third parties for marketing or any other purposes, without your consent, unless we acquired to do so by law;

We operate an automatic opt-in policy which means when you request information from us or make an enquiry, your Data is saved in our database.

What Are Cookies And Do We Use Cookies?

Cookies are pieces of information that a web application transfers to a user’s hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences between visits. The use of cookies is an industry standard.

Our Platforms use cookies to, for example, save products previously added to your shopping cart.

You may switch off the use of cookies in your browser, but that may negatively impact the functionality that the web application provides.

Passwords And Login Information

When registering an account on one of our Platforms, you must not provide your username or password to anyone. You are solely responsible for keeping your username and/or password secret; and

You are solely responsible for any loss you may suffer should any other person gain access and/or use your username and/or password.

Amendments To The Privacy Policy:

Pinnacle Dynamics reserves the right to vary the terms of this Privacy Policy. It is your responsibility to familiarize yourself with the most recent version of our Privacy Policy.